Shipping Policy: Play Once

At Play Once, we understand that when you add to your collection, you want it as soon as possible. To provide the best experience, we have streamlined our logistics to offer a premium, fast-tracked shipping service for all our collectors.

Shipping Rates & Timelines

Express Shipping: We exclusively use expedited shipping methods to ensure your items arrive safely and quickly.

Cost: Free shipping on all orders. We believe in transparent pricing with no hidden shipping fees at checkout.

Delivery Window: 1–4 business days nationwide within Australia.

Handling Time: Orders are typically processed and dispatched within 1 business day.

Tracking Your Order

Once your order is dispatched, you will receive an automated email containing your tracking number. You can monitor your package’s journey from our location at 57 Chisholm Crescent, Kewdale WA 6105, Australia, to your delivery address.

Safe Delivery & Collector Quality

All items are packed with professional care using protective materials. We understand the importance of keeping collectibles in excellent condition, so we take extra care to protect TCG boxes, card corners, board games, and other collectible items from damage during transit.

If your package arrives damaged, please contact us as soon as possible so we can assist you and work to make it right.

Contact Information

Play Once

Email: contact@playonce.site
Phone: +61 433 423 590
Address: 57 Chisholm Crescent, Kewdale WA 6105, Australia